Refund Policy

1. Overview

At APTI Careers, we strive to provide the highest quality AI-powered career tools. We want you to be fully satisfied with our services. This policy outlines our procedures regarding refunds for our subscription plans and one-time services.

2. Eligibility for Refund

Refunds may be requested under the following conditions:

• Service downtime or technical failure that prevents access for an extended period (over 48 hours).
• Accidental double-billing for the same service period.
• Requests made within the first 7 days of a new subscription if you have not utilized the core AI enhancement or interview features.

3. Non-Refundable Items

The following are generally non-refundable:

• Credits or plans that have been fully utilized (e.g., resumes enhanced, interviews conducted).
• Partial periods of a subscription cycle that has already begun.
• Promotional or discounted offers specifically marked as non-refundable.

4. How to Request a Refund

To request a refund, please email us at info@apticareers.com with your account details and the reason for the request. We aim to process all requests within 5-7 business days.

5. Changes to Policy

APTI Careers reserves the right to modify this refund policy at any time. Changes will be updated on this page with the latest revision date.